Support

We're here to help

Frequently Asked Questions

How do I join a forum?

You need an invite code from your forum moderator. On the welcome screen, tap "Join Existing Forum" and enter the code.

How do I create a new forum?

After registering, select "Create New Forum" and follow the setup wizard. You'll become the forum moderator and can invite members.

How do I invite members to my forum?

Go to More > Forum Settings > Invite Members. You can copy the invite code or share it directly via message.

How does the Vault work?

The Vault is a secure space for photos and videos. It requires Face ID or Touch ID each time you access it. Content is encrypted and only visible to your forum members.

What is the wellness check-in?

A daily check-in where you rate how you're feeling from 1-10 using the spin wheel. Your individual scores are private, but aggregated trends are shared with your forum.

How do I use the AI Assistant?

Tap the microphone button at the bottom of the screen to talk to the AI assistant. It can help with scheduling, expenses, notes, and answering questions about your forum.

Can I use Galvanized on multiple devices?

Yes! Sign in with the same account on any device. Your data syncs automatically.

How do I reset my password?

On the login screen, tap "Forgot password?" and enter your email. You'll receive a link to reset your password.

How do I delete my account?

Contact us at support@galvanized.app to request account deletion. We'll process your request within 30 days.

Is my data secure?

Yes. We use encryption, biometric protection, and database-level security. See our Privacy Policy for details.

Troubleshooting

App not loading or crashing

Push notifications not working

Vault won't unlock

Location not showing correctly

Still need help?

Our support team typically responds within 24 hours.

support@galvanized.app